Last updated: May 2026
Information related to orders, shipping, downloads, privacy, and general use of shawntel.co.
Any questions regarding these policies can be sent here.
By using shawntel.co, visitors agree to use the site lawfully and respectfully.
All artwork, writing, designs, graphics, branding, digital downloads, and site content remain the intellectual property of Shawntel unless otherwise stated.
Content from the site may not be copied, reproduced, redistributed, resold, modified, commercially reused, or reposted as original work without written permission.
Product descriptions, prices, availability, shipping timelines, shop offerings, and policies may occasionally change or be updated as the site evolves.
Site content is provided for general information and may occasionally contain errors, outdated details, or typos. Corrections may be made at any time.
Third-party services, payment processors, fulfillment providers, embedded content, external links, and marketplace purchases may operate under their own separate terms, policies, shipping timelines, and customer support systems.
By purchasing from shawntel.co, customers agree to provide accurate order, billing, shipping, and contact information. Orders may be cancelled or refunded if information appears incorrect, incomplete, suspicious, or unable to be fulfilled.
Policies may occasionally change as the site evolves. The most current version will always live on this page.
Orders are fulfilled through third-party production and fulfillment partners including Printful, Printify, and Lulu Direct.
Shipping timelines may vary depending on the product type, destination, fulfillment location, and carrier delays.
Some items may ship separately, especially if they are produced by different fulfillment partners.
Estimated delivery windows are provided whenever possible, but exact arrival dates cannot be guaranteed.
Colors may appear slightly different in print than they do on screen due to monitor and printing variations.
Once an order has shipped, tracking information will be sent by email when available.
Due to the made-to-order nature of many products sold on shawntel.co, most sales are final.
Digital products, including EPUBs, downloads, wallpapers, PDFs, and other instant-access files, are non-refundable once delivered or accessed.
Physical items may only be eligible for replacement or refund if they arrive damaged, defective, misprinted, or incorrect.
If there is an issue with an order, please send a photo and brief description of the problem along with your order number within 14 days of delivery.
Returns are not accepted for:
• incorrect size selections
• accidental orders
• minor variations in print placement or color
• delayed shipments caused by carriers
• change of mind after purchase
Approved refunds are returned to the original payment method when possible.
Shipping costs are non-refundable unless the issue was caused by a damaged, defective, misprinted, or incorrect item.
Certain information is collected when visitors browse the site, place orders, subscribe to emails, or submit forms.
This may include:
• name
• email address
• billing/shipping address
• payment-related information
• IP address
• browser/device information
Payments are processed securely through third-party providers such as Stripe, PayPal, Apple Pay, and Venmo. Full payment information is not stored directly on shawntel.co.
Shipping and fulfillment information may be shared with trusted fulfillment partners including Printful, Printify, and Lulu Direct for the purpose of producing and delivering orders.
Email subscriptions and newsletter forms are managed through Kit. Subscribers may unsubscribe at any time through the unsubscribe link included in emails.
Cookies and basic analytics tools may be used to improve site functionality, remember cart contents, understand general site traffic, and support a smoother browsing experience.
Basic site functionality, analytics, spam prevention, and store features may also rely on services such as WooCommerce, Jetpack, and related third-party tools.
Personal information is not sold to third parties.
Visitors may request access to, correction of, or deletion of personal information where applicable by law.
Some items on shawntel.co may be offered as preorders. This means the item is purchased before production or shipment is fully complete.
Estimated shipping windows are listed whenever possible, but fulfillment timelines may occasionally shift depending on production, printing, inventory, or carrier delays.
If an order includes both preorder and non-preorder items, items may ship separately depending on the fulfillment partner.
During select preorder windows, bonus digital items or early access downloads may be included with purchase.
Digital products sold on shawntel.co are intended for personal use only.
This includes EPUBs, downloadable artwork, wallpapers, PDFs, tickets, and other digital files.
Files may not be redistributed, resold, copied for commercial use, reposted as original work, or uploaded elsewhere without permission.
Download links may include access limits or expiration windows to help protect digital products from unauthorized distribution.